Admin app

Dear Customer,

Welcome to our Customer Relationship Management application, designed to enhance your experience with our services. Here's what you can expect from our app:

• Data Usage Tracking: Monitor how much data you've downloaded and uploaded since your last connection to our server, helping you keep tabs on your usage.
• Internet Package Change: Easily request changes to your internet package directly from the app, giving you control over your plan.
• Router Connectivity Test: Utilize the "Router Connectivity Test" feature to check if your WiFi signal is functioning correctly from your router to your phone. If there's an issue, you'll receive tailored solutions to resolve it.
• Support Ticket System: Open a "Support Ticket" for any assistance you need. Our app allows you to message our technical team directly, eliminating the need for phone calls to our office.
• Bill Payment: Pay your monthly bill conveniently through our app using the bKash payment gateway, with no extra charges.
• Payment History: View your payment history to keep track of your transactions.
• Notifications: Stay updated with notifications about any internet disruptions, special offers, or important news directly on the app.
• Mobile Data Usage: Access our services using mobile data. If your connection is cut due to an unpaid bill, you can use the app to pay and automatically reconnect your service.
• Client Support & Ticket System: Even if you're completely disconnected from our internet, you can open a support ticket via mobile data. Our dedicated support team will swiftly address and resolve your issues.

We're committed to providing you with a seamless and efficient way to manage your services. Enjoy the convenience and control at your fingertips with our app.