Discover "My O2" – monitor your usage, view invoices and contracts, access exclusive deals & loyalty rewards
Essential services and benefits in the Mein O2 app.
Access key services and advantages anytime, anywhere with the award-winning Mein O2 app.
Whether you have a prepaid plan or a contract, everything is clearly organized in one place. Business customers can use the O2 Business App.
The Mein O2 app includes the following features:
FOR CONTRACT CUSTOMERS
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• Track usage: data at home and abroad, calls and SMS beyond your plan – including a home screen widget
• View plan details and add optional extras
• Update your details – easily, even when you're out
• Check invoices and itemized billing (EVN)
• SIM and contract services: number porting, eSIM ordering and activation, managing third-party services, and more
• Perform a live network check and report issues
• New monthly rewards with our Priority loyalty program
FOR PREPAID CUSTOMERS
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• Monitor your data, minutes, and SMS usage
• View current balance and top up easily
• Switch plans or add extra options
• Update your details on the go
• Live O2 network status check
FOR MY HANDSET CUSTOMERS
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• Details about your My Handset contract
• Digital invoice copies
• View your payment installment plan
• Make an early repayment
PLEASE NOTE
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Mein O2 is for O2 personal customers. Business customers should use the O2 Business App. Alice Mobile connections and third-party providers are not supported.
LIABILITY & REQUIREMENTS
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Please note: This app relies on Telefónica Germany's online services. Continuous availability is not guaranteed. An account at o2online.de is required to use the Mein O2 app.
