Sony detalla la interrupción de PSN, tranquiliza a los clientes

PlayStation Network (PSN) de Sony experimentó una interrupción de 24 horas durante el fin de semana, atribuida por Sony a un "problema operativo" no especificado. Después de la restauración de los servicios, Sony emitió una disculpa y ofreció a los suscriptores de PlayStation Plus unos cinco días adicionales de servicio como compensación.

However, this response has been met with criticism from some users who demand more transparency regarding the cause of the outage. The 2011 PSN data breach, which compromised the personal information of approximately 77 million accounts, has fueled concerns and skepticism among some players. Many are requesting details to ensure the current outage wasn't related to a security breach and demanding information on preventative measures Sony is implementing.

Social media reactions range from requests for clarity on the "operational issue" and assurances about data security to accusations of a lack of transparency. Several users questioned whether they need to take steps like contacting their banks to secure their accounts.

La interrupción impactó no solo los juegos multijugador en línea, sino también los títulos de un solo jugador que requieren autenticación en línea o una conexión a Internet persistente. GameStop's attempt at humor regarding the situation backfired, highlighting the retailer's current business model shift away from solely video game sales.

Yeah let me go to my local GameStop and grab some physical ga- pic.twitter.com/W1J9ECChUE

— 「WOKEN ELMA SIMP」 (@WOKENJJT) February 8, 2025

Varios editores de terceros han respondido a la interrupción extendiendo eventos en el juego. Capcom extended its Monster Hunter Wilds beta test, and EA extended a major event in FIFA 25.

Sony's limited communication, consisting of two brief tweets, has further fueled the public's desire for more comprehensive information and a detailed explanation of the incident and its preventative measures. The company's lack of detailed communication is a clear point of contention for many PlayStation users.